Refund Policy
Last updated: [DATA DE PUBLICAÇÃO]
We want you to be able to look inside before you commit. This page explains exactly how that works.
The short version
You have 7 days from your enrollment date to request a full refund, for any reason. No forms, no explanation required. Write to support@kireimethod.com and we will start it.
1. How to request a refund
- Email support@kireimethod.com from the address you used to enroll, within 7 days of purchase.
- Tell us you would like a refund. You do not need to give a reason.
- We reply within 24 hours on business days and confirm the request.
You can also request the refund directly through your Hotmart purchase page, which is often the fastest route.
2. How the money comes back
Payments are processed by Hotmart, so the refund is issued by Hotmart to the original payment method. Once approved, the amount typically appears within 5 to 10 business days, depending on your bank or card issuer. International cards can take slightly longer.
3. What happens to your access
When a refund is issued, your access to the course, materials and bonuses ends. Any downloaded material must be deleted, and the Certificate of Completion, if already issued, is no longer valid.
4. After 7 days
After the 7-day window, the purchase is final and we do not offer refunds. This is a digital product delivered in full and immediately, and access does not expire — the 7 days are there so you can evaluate the material, not to limit how long you can use it.
If you are outside the window but something has gone wrong — you cannot access the platform, a lesson will not load, a file is missing — write to us anyway. Technical problems are not refund questions and we will fix them.
5. Your statutory rights
This policy is offered in addition to, and does not limit, any refund or cancellation rights you have under the consumer law of the country where you live.
6. Questions
Anything unclear here, ask before you buy: support@kireimethod.com.